Refund Policy
DRAFT: not final and not legal advice. This Refund Policy is a working draft that has not been reviewed by a lawyer. It describes the planned service, which is not live yet. Placeholders marked [like this] must be completed, and the draft marking removed only after legal review.
Status: the refund terms are not final. Nothing on this page is a promise until it is published as final. A refund window is under review and has not been confirmed.
How billing works
- 7-day free trial; a payment card is required to start it.
- The first charge of €4.99 happens when the trial ends, then every month on the same day, automatically, until you cancel.
- Cancelling before the trial ends means you pay nothing.
- Cancelling stops future charges; paid features continue until the end of the period already paid.
Proposed refund terms (draft, under legal review)
We intend to offer a refund of the first payment on request within a limited period after it is charged [period to be confirmed after legal review]. A full refund ends paid access to the subscription features; your local templates are never deleted. Renewal payments: [to be decided].
Depending on where you live you may also have statutory withdrawal or cooling-off rights for digital services. These are not affected by this policy. [EU digital-content withdrawal wording to be confirmed by counsel]
How to ask
Contact support@getsitereplies.com with your receipt. Refunds are returned to the original payment method; timing depends on your bank.
Taxes
Where tax was charged, a refund includes it. [to be confirmed with the tax set-up]