Terms of Service

DRAFT: not final and not legal advice. This Terms of Service is a working draft that has not been reviewed by a lawyer. It describes the planned service, which is not live yet. Placeholders marked [like this] must be completed, and the draft marking removed only after legal review.

Provider: [legal entity name: to be added], [postal address: to be added], [VAT / tax ID: to be added]. Contact: support@getsitereplies.com. Payments are processed by Stripe, whose terms also apply to payment processing. We, not Stripe, are the seller.

1. The service

SiteReplies is a browser extension for reusable text templates, stored on your device. Optional paid features include encrypted cloud backup and restore. You decide what to insert and send; the extension never sends messages.

2. Free trial and price

7-day free trial, then €4.99 per month ([VAT / tax treatment to be confirmed]), renewing monthly until cancelled. A payment card is required to start the trial. Cancel before the trial ends to avoid the first charge. [price-change notice period to be set]

3. Cancellation

Cancel any time in the billing portal (Settings, Backup & subscription, Manage subscription). Paid features continue until the end of the paid period; no further charges. See Cancel your subscription.

4. Refunds

See the Refund Policy. Your statutory rights are not affected.

5. When a subscription ends or a payment fails

Paid features (inserting templates and cloud backup) stop after the paid period or a short grace window. Your local templates are never deleted by us. Cloud backups are deleted 30 days after the subscription ends. Export first if you want a copy.

6. Your content and passphrase

Your templates are yours. Cloud backups are encrypted with your passphrase; we cannot recover it. Losing it means losing the cloud backup.

7. Acceptable use

No unlawful use, no abuse of the service or its API, no attempts to bypass licensing, and no public sharing of link codes. A subscription is for use by one person [team use to be defined].

8. Availability and changes

The service is provided "as is" to the extent the law allows. We aim for reliable service but do not guarantee uninterrupted operation. Features may change; material reductions of paid features will be announced.

9. Liability

[to be drafted by counsel; cannot exclude liability that the law does not allow, including towards consumers]

10. Third-party names

Website, product and browser names mentioned belong to their owners. SiteReplies is not affiliated with them.

11. Governing law and disputes

[to be set by counsel]. Consumers keep the mandatory protections of their country of residence.